Ice dams can be unpredictable. I found that out soon after moving to Minnesota in 1985 when they formed on the flat roof covering a second story addition that was invisible from the ground. A friend suggested Gopher. They were at the house within a few hours to open a channel and the next day to remove the ice. They showed me what to look out for, and how to remove as much snow as I could reach safely with a roof rake. Over the years as ice dams occasionally formed, they have been as responsive as they were on that first visit. And, always at a reasonable price. Reliability, responsiveness, and personal attention. Who could ask for more?
Margaret Thomas, Minneapolis, MN